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At Bandai Sales Store (“we,” “us,” or “our”), operating through crafttoolset.com, we understand that precision model builders value both exceptional tools and rigorous data protection. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our premium modeling products.

1. Information We Collect

To provide our professional-grade modeling tools and services, we collect:

  • Order Information: Name, shipping/billing address, payment details (processed securely through PCI-compliant systems), email, and phone number
  • Account Information: For registered users, we store username, password (encrypted), and preferences
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6)
  • Communication Records: Emails sent to [email protected] and customer service interactions
  • Preference Data: Product interests based on browsing behavior (e.g., airbrush tools vs. Gundam markers)

2. How We Use Your Information

Like the precision of our DSPIAE tools and GodHand nippers, we apply focused purpose to data usage:

  • Process and fulfill orders for your modeling supplies
  • Provide customer support to modeling professionals and enthusiasts
  • Improve our product offerings (e.g., ArttyStation organizers, airbrush compressors)
  • Send transactional emails (order confirmations, shipping updates)
  • With consent, send newsletters about new tools and modeling techniques
  • Prevent fraud and enhance website security
  • Comply with legal obligations

Professional Modelers’ Note: We never sell your data. Your trust is as crucial to us as the quality of our BMC tools and Gundam markers.

3. Data Sharing and Disclosure

We share information only when necessary, with the same precision as our detail tools:

  • Service Providers: Payment processors (PayPal, card networks), shipping carriers, and IT security partners
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition

International data transfers comply with applicable laws for our global customer base (excluding parts of Asia and remote regions).

4. Data Storage and Security

We protect your data with the same rigor we apply to selecting modeling tools:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits
  • Limited employee access to sensitive data
  • Data retention only as long as necessary

5. Your Rights

As a valued model builder, you have rights to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Withdraw consent for marketing
  • Request data portability
  • Lodge complaints with supervisory authorities

Exercise these rights by contacting [email protected]. We’ll respond with the same efficiency as our order processing.

6. Cookies and Tracking Technologies

Like the fine adjustments on an airbrush, we use precise tracking:

  • Essential Cookies: For shopping cart and checkout functionality
  • Analytics Cookies: To improve website performance (Google Analytics)
  • Preference Cookies: Remember your tool preferences and settings
  • Marketing Cookies: With consent, for relevant product promotions

Manage cookies through your browser settings or our cookie consent tool.

7. Changes to This Policy

We may update this policy as our tool selection evolves. Significant changes will be notified to professional customers and bulk purchasers.

8. Contact Us

For privacy concerns, contact our Modeler Support Team:

Bandai Sales Store
4053 Elmwood Avenue, Mesa, US 85205
Email: [email protected]

Just as you trust our ArttyStation organizers and airbrush compressors for your modeling projects, you can trust our commitment to your privacy. We handle your data with the same precision and care as the tools we sell.